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General Information
PAYMENT

We accept:

   

1) Bank Transfers

We currently accept local bank transfers via Internet Banking and ATM. Payment verification will take place after the transaction is successful.

Please make bank transfers to:

Account Number: n207-59595-0
Account Type: POSB Savings

OR

Account Number: 376-100-601-9
Account Type: UOB Savings

Please note that payments from other local banks ie. OCBC will take at least 3 full working days to be credited to our accounts.

2) PayPal

All transaction charges by PayPal are borne by Pink Flare.

  • Pink Flare Gift Cards

3) Store Merchandise Credit

Currency:

All prices on our site are displayed in Singapore dollars (SGD) and will be charged in Singapore dollars.

 
DELIVERIES
   

1) Local

All deliveries will be made within two working days after payment verification. Local deliveries are sent via SingPost. You may select either Normal Mail or Registered Mail.

2) Normal Mail

Pink Flare provides FREE delivery for the Normal mail option. Please allow 3-7 full working days for delivery to be made. Parcel tracking is not available for normal postage deliveries. Kindly wait for 7 full working days for it to arrive. If it does not arrive by then, please drop us an email and we will be glad to render you assistance.

3) Registered Mail

A flat fee of SGD$2.25 is applicable. Parcel tracking is possible with the Registered mail option. Please allow 1-3 full working days for delivery.

If your parcel takes too long to arrive, please drop us an email to retrieve your registered parcel number. Please note that if nobody answers the door at the time of delivery, the postman will leave a notification slip. The notification slip will advise about how you can retrieve the parcel at the nearest post office.

4) International Delivery

We provide international deliveries at SGD$20.00 for the 1st item, and SGD$5.00 for every additional piece. All international deliveries are mailed via SingPost Registered mail, and a tracking number will be provided to track your parcel.

International customers are responsible for any custom fees, import duties, or taxes that may be imposed by your country's customs department.

Please note: All our packages are sent out properly packed and sealed, with our return address clearly labeled. Pink Flare is responsible for any packages lost or damaged in the mail.

 
RETURNS

Before delivery, each item is checked for defects. Therefore, we do not provide exchanges or refunds. However, we will be here should any problems arise. Please drop us an email at: pink.flare@yahoo.com.

 
FIT GUIDE

We currently provide mostly free-sized apparel. Under each Product Description, we will provide measurements of each piece and a gauge of the range of sizes it can fit. All measurements shown are taken with garments laying flat.

*There may be a 0.5-1" difference in our given measurements. Please allow for such variances, and the variance may not be considered as a defect.

Points of measure:

  • BUST - measured from underarm to underarm, across the front of the garment.
  • WAIST - measured across the narrowest point in the center of a dress, or at the top of a skirt or pants.
  • HIPS - measured at the widest point below the waistline
  • LENGTH - measured for the highest shoulder point of the garment to the bottom hem.

  • WAIST - measured across the narrowest point in the center of a dress, or at the top of a skirt or pants.
  • INSEAM - Measured from crotch seam to bottom of hem.
  • LENGTH (pants/shorts/skirts) - Measured from top of waistband to bottom of hem.

Our model in pictures is Jeneen. She is 1.6m, a UK size 8 and wears size S.

To know more about her, you can visit her blog at: http://pinkflareblog.blogspot.com